

Here are five steps, in order, with a weekly map check you can hand to your assistant.

Google describes local ranking through relevance, distance and prominence: what your practice offers, how close it is and how well known it is. The order changes with the search and the searcher’s location, even without “near me.” Your position from the treatment room is only one view. Step 5 checks a whole grid.
Source: Google's explanation of local ranking.
Implants, veneers, clear aligners, emergencies: pick the work you want patients to find. Use those words in your services and on the relevant website pages.
Then check your categories. “Dentist” may accurately describe a general practice, but it does not tell the whole story. Add appropriate secondary categories for work you actually provide. A specialist should choose the specific category that describes the main practice. Do not claim a specialty just because it pays more.
If a specialty is genuinely part of your established business name, use that name consistently. Adding “implants” and a city just to rank is different. Google requires the name patients see on your signage and website; a legal registration alone is not a shortcut. Unnecessary additions can get the profile suspended.
Source: Google's business name and category rules.
Open your Google Business Profile, the listing patients see in Maps. If one already exists, claim the right listing instead of creating a duplicate.
Check these details:
The Google Maps guide goes further into the listing.
Aim for “one review a day for 100 days.” Treat it as a routine to build, not a guaranteed way to outrank your neighbors.
Put the review link where patients will find it: a QR code at reception, a small card, a link on your website. Both the dentist and the assistant can ask. Remind without pestering.
A simple request works: “Would you leave a few honest words about your experience? The link is here.” Let the patient choose what to share. No reward, suggested star rating or filtering out unhappy patients.
Answer every review. With a negative one, be humble, keep it short and invite private contact. Do not argue publicly or confirm that the person received a particular treatment.
With patients you know well, an optional photo or mention of their town can feel natural. Leave both entirely to them. A review is public; nobody needs to disclose health details to help the practice.
For help putting that routine in place, see review management for dental practices.
Open the listing beside your contact page. Check the number, address and hours. Call the number. Open the booking link.
Patients may find you through an advertisement, then open Maps for directions. Wrong hours or a dead phone number can interrupt that journey.
Forget the directory spreadsheet for now. Consider a particular directory later if every relevant competitor in your area uses it and it serves patients you want to reach.
A patient starts with a problem: a missing tooth, discomfort, a smile they avoid showing. Then comes the search for solutions. Your treatment page should help them understand what the first appointment involves and whether your practice can help.
Explain suitability, the consultation, cost, timing, who provides treatment, where and how to book.
In the US, answer the insurance question. In the UK, make NHS or private availability clear. Use your actual arrangements.
Show clinical cases you have permission to publish, with a short explanation of what they illustrate. Before-and-after images depend on the rules where you practice. Blurring a face alone does not establish permission or anonymity.
The local SEO setup guide covers the wider setup when you are ready for it.
A geogrid repeats the same search from fixed points around your practice. Each number shows your position at that point. It reveals where you appear and where you disappear.
Run the same grid each week: same search, points and spacing. Record the change you made. Wait until the next scan before making another ranking experiment. Correct a wrong phone number immediately; do not leave patient-facing errors in place for a test.
A week's movement is an observation, not proof that your edit caused it. Competitors and Google change too. Look for a pattern across successive scans.
One practice in Paris, one address, one grid. These scans used the search “stomatologue” on 11 August and 15 September 2026, with the same 6 × 6 grid and 1 km between points. The practice had the same address on both scan dates. This historical grid is centered north of that address, rather than around it. Positions declined between these scans; they do not establish why or measure appointments. The name and address marker are masked.


Then connect visibility to the front desk. Use a dedicated local number on the Google listing, under the practice's control, and keep the usual number as an additional one. Calls to the dedicated line help identify that route, although saved or shared numbers make attribution imperfect.
A simple sheet is enough: date, source, new inquiry, appointment booked. Have the assistant send the pre-consultation form the day before the visit, including “How did you find us?” and “What did you click or tap?” That is easier than relying on a hurried answer at reception.
A patient may ask ChatGPT about replacing a missing tooth before opening Google Maps. Answer the questions patients bring to consultations on the relevant treatment pages. Describe the clinician and location clearly, and check that search engines can access those pages. There is no guaranteed place in an AI answer.
A practice can pay an agency and still have no Google listing. Ask to see the listing and the work, not just the report.
Bulk links, fake reviews and manufactured clicks cannot replace an accurate profile, useful pages and genuine feedback.
Ask for the dated map scans and the changes made between them. Changing everything at once makes the result harder to interpret.
Open or claim your listing. Check the category and contact details. Add three real photos. Ask for an honest review today, then make it easy to ask again tomorrow.
The treatment pages and measurement are sensible jobs to hand over. Ask whoever you pay: “Which treatment will you work on first?” and “What will you show me to judge the result?” Read what dental SEO services should include and what dental SEO costs before choosing support.
Dr Vladimir Khourda, maxillofacial surgery trained, orthodontist, founder of Forge. Updated 6 October 2026.
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